Frequently Asked Questions (FAQ)
Welcome to the FAQ section of Four B traders, where we aim to answer your most common questions regarding our shoes, ordering process, shipping, and more. If you can’t find the answer you’re looking for, please don’t hesitate to contact us for further assistance.
Warranty
Q: Are your products covered by a warranty?
A: Yes, all our goods come with a manufacturer’s warranty. The warranty period and specific coverage vary by product and manufacturer. Please check the product details page for warranty information.
Q: Can I find product manuals or care instructions on your website?
A: Yes, digital copies of care instructions and user guides are available on the product detail pages. If you can’t find the information you’re looking for, please contact our customer service team for assistance.
Ordering
Q: How do I place an order?
A: Placing an order is easy. Just add the items you wish to purchase to your cart, proceed to checkout, and follow the prompts to complete your order. You’ll need to provide your shipping and payment information before confirming your order.
Q: Can I change or cancel my order after placing it?
A: If you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request, but please note that once an order is processed, we may not be able to make any changes.
Payment
Q: What payment methods do you accept?
A: We accept various payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other popular payment platforms. All transactions are securely processed for your protection.
Shipping
Q: How long will it take to receive my order?
A: Shipping times depend on the shipping method you choose during checkout. We offer standard, expedited, and express shipping options. Estimated delivery times are provided at checkout.
Q: Do you offer international shipping?
Q: What is your return policy?
Q: How can I contact customer service?
